A washer full of standing water, a drum that won’t spin or a puddle spreading across the laundry room floor needs quick attention. Appliance Repair Toronto fixes front-load and top-load washers in Toronto, North York, Scarborough and Etobicoke, and we’ve done it since 2004. Call 647-642-1414 any day from 7 AM to 11 PM. The $70 service call is waived if you go ahead with the repair.
Common Washer Problems We Fix
These are the faults we see most often. The symptom points us to a short list of parts, and the technician confirms the actual cause on site.
Washer Won’t Drain
Water left in the drum after the cycle usually means a clogged drain pump filter, a blocked or kinked drain hose, or a failed drain pump. Coins, hair ties and small socks are frequent culprits. Many front-loaders have a small access panel at the bottom front for the pump filter.
Washer Won’t Spin
If clothes come out soaking wet, the washer may not have drained fully, the load may be unbalanced, or the lid switch, door lock, drive belt, motor coupling or motor control board may have failed.
Leaking Water
Front-loaders often leak from a torn door boot (the rubber gasket) or a clogged detergent dispenser. Top-loaders leak from loose hoses, a worn tub seal or a cracked pump. Note where the water appears; that helps us narrow it down.
Shaking, Banging or Walking Across the Floor
Violent shaking during spin usually comes from worn shock absorbers, suspension springs or dampers, or a washer that isn’t level. Loud grinding with a heavy load can mean the drum bearings are going.
Door Won’t Lock or Won’t Open
A front-loader won’t start until the door lock engages, and it stays locked while water is in the drum. A faulty lock assembly, a broken door strike or a drain problem can each leave the door stuck.
Washer Won’t Fill or Fills Slowly
Check that both taps behind the washer are fully open. If they are, the inlet screens may be clogged with sediment or the water inlet valve may have failed.
Musty Odour or Mould
Front-loaders seal tightly, so moisture and detergent residue can build up in the door boot and drum. We can replace a mouldy gasket and check that the washer drains fully, which is a common hidden cause of smells.
Types of Washers We Service
We repair front-load and top-load washers (with agitator or impeller), stacked washer-dryer pairs, all-in-one washer-dryer combos and compact 24-inch units. In Toronto condos, washers are usually stacked in a narrow laundry closet, so there’s little room to work. Our technicians are used to sliding stacked units out, separating them when needed and reinstalling them carefully.
Washer Error Codes by Brand
Most digital washers show a code when something goes wrong. The tables below list the codes we see most often, with meanings taken from each manufacturer’s support pages or owner’s manuals. Codes can vary by model, so confirm yours in the manual. Before checking anything inside the appliance, unplug it or switch off its breaker. If a code points to a leak, overheating or a burning smell, stop using it and call us at 647-642-1414.
Samsung Washer Codes
| Code | What it means | What to try first |
|---|---|---|
| 4C / 4E | Water supply problem | Open the tap fully, check the hose for kinks and clean the inlet mesh filter. |
| 5C / 5E | Drain problem | Clean the drain pump filter and check the drain hose for kinks or blockages. |
| dC / dE | Door problem | Close the door fully, check nothing is caught in it, and check child lock. |
| 3C / 3E | Motor issue | Switch off at the outlet for 1 minute, then start a new cycle. Call us if it returns. |
| Sud | Too many suds | Run a rinse cycle and use less detergent. |
LG Washer Codes
| Code | What it means | What to try first |
|---|---|---|
| OE | Water cannot drain | Straighten the drain hose and clean the drain pump filter. |
| IE | Water supply inadequate | Open the taps fully, straighten the inlet hoses and clean the inlet filters. |
| UE | Unbalanced load | Rearrange the load or add one or two similar items, then restart. |
| dE / dE1 | Door not closed properly | Reopen and close the door; reset by unplugging, holding Start/Pause 5 seconds, then restoring power. |
| dE2 | Door closed but not locked | Clear anything between the door and gasket, then reset. Call us if it returns. |
Whirlpool Washer Codes
| Code | What it means | What to try first |
|---|---|---|
| F9 E1 | Long drain: the washer took longer than about 8 minutes to drain | Clean the drain pump filter, straighten the drain hose and keep no more than 4.5 in. of hose in the standpipe. Call us if it returns. |
| F8 E1 / LO FL | Low water flow during fill | Open both taps fully, check hoses for kinks and remove any flood-safe devices. Call us if it returns. |
| F5 E2 | Door did not lock | Close the door firmly and clear anything caught in it, then press Pause/Cancel twice and Power once. Call us if it returns. |
| F7 E1 | Motor speed sensing error | On a new install, confirm all shipping bolts are out; don’t overload. Otherwise call us. |
| Sd / Sud | Too many suds | Let the washer finish its suds routine; use less HE detergent next time. |
Maytag Washer Codes
| Code | What it means | What to try first |
|---|---|---|
| LF / F8 E1 | Long fill: water took too long to fill | Open both taps fully, clean the inlet screens and keep the drain hose no more than 4.5 in. into the standpipe. |
| Sd / Sud / 5d | Too many suds | Let the suds routine finish and use a measured dose of HE detergent. |
| drn / F9 E1 | Long drain: the washer is draining too slowly | Check the drain hose for kinks or clogs and that its end is at least 36 in. off the floor. Call us if it returns. |
Frigidaire Washer Codes
| Code | What it means | What to try first |
|---|---|---|
| E11 † | Fill is taking too long | Open both taps, check the hoses and inlet screens, and make sure hot and cold aren’t reversed. |
| E21 † | Draining is taking too long | Clean the drain pump filter and check the drain hose. |
| E41 † | Door open or not detected as locked | Close the door firmly and clear any laundry from the seal. Call us if it returns. |
Electrolux Washer Codes
| Code | What it means | What to try first |
|---|---|---|
| E11 | Washer isn’t filling during the wash | Check both water supplies are on and hot/cold aren’t reversed. The washer may lock for up to 6 minutes. |
| E21 † | Long pump-out (drain) time | Clean the drain filter and check the drain hose for kinks. |
| E42 † | Door lock device failure | Close the door firmly and restart. Call us if it returns. |
GE Washer Codes
| Code | What it means | What to try first |
|---|---|---|
| E22 † | Slow or no fill | Open both taps fully, clean the inlet screens and check the hoses. |
| E31 † | Draining timed out | Clean the drain pump filter and check the drain hose. |
Bosch Washer Codes
| Code | What it means | What to try first |
|---|---|---|
| E18 / F18 | Not draining: pump or drain hose blocked | Clean the drain pump (service flap) and check the drain hose for kinks. |
| E17 / F17 | Water supply time exceeded | Open the tap, clean the inlet hose filters and check water pressure. |
| E16 / F16 | Door not locked properly | Close the door until it clicks; check nothing is caught. |
| E21 / F21 † | Motor fault | Switch off and on to reset. Call us if it returns. |
Miele Washer Codes
| Code | What it means | What to try first |
|---|---|---|
| F10 | Water inlet blocked or restricted | Open the tap, remove kinks and clean the inlet hose filter. |
| F11 | Drain restricted | Check the hose isn’t kinked or too high (max. 1 m), then clean the drain filter and pump. |
Kenmore Washer Codes
Kenmore washers use the code set of the company that built them. Check the first three digits of the model number: 110 means Whirlpool-built (use the Whirlpool codes above), 417 means Frigidaire-built (use the Frigidaire codes above) and 796 means LG-built (use the LG codes above). Codes listed for Kenmore HE2 front-loaders:
| Code | What it means | What to try first |
|---|---|---|
| F20 † | Not filling (HE2 front-load) | Open both taps fully and check the fill hoses for kinks or freezing. |
| F21 † | Did not drain within 8 minutes (HE2 front-load) | Clean the drain pump filter and check the drain path. |
| F22 † | Door lock failure (HE2 front-load) | Close the door firmly; call us if it returns. |
† From an owner’s manual, a service manual or a parts supplier’s listing rather than the manufacturer’s support site; confirm in your manual. If a code keeps coming back after these checks, the part behind it usually needs replacing, so book a repair visit.
Things to Try First
- Unplug the washer for one minute, then plug it back in. A brief reset clears some control glitches.
- Open both water taps fully and check the fill hoses for kinks behind the machine.
- Clean the drain pump filter if your model has one. Put down towels and a shallow pan first.
- Rearrange a heavy, lopsided load, such as a single bath mat or a duvet, and try the spin again.
- Write down any code on the display exactly as it appears.
Repair or Replace Your Washer?
Drain pumps, door locks, lid switches, inlet valves, belts and shock absorbers are usually worth repairing, even on a washer that’s 8 to 10 years old. Failed drum bearings on a front-loader are a bigger job because the tub often has to come apart, so on an older basic model replacement may be the better value. Before any work starts you get a firm price, which makes it easy to weigh against a new machine.
Cost and Warranty
You pay $70 for the visit and diagnosis, and we waive it when you approve the repair. Every washer repair is backed for 3 to 6 months, with the period set by the part replaced. Evening, weekend and holiday visits cost the same. Payment is by cash, credit, debit or Interac e-Transfer.
What Happens During a Washer Visit
- Book by phone or through our online booking page, and tell us whether there’s water in the drum.
- We confirm an arrival window, often for the same day.
- Your technician drains the washer if needed, finds the fault and quotes the repair.
- Once you approve, we repair it and run a test cycle before leaving.
What a Customer Said
“Amazing service and very friendly! Thanks for answering some questions and helping my family figure out the issue with our washer. He was very experienced and could tell what the issue was just from a picture of our washer and a part that was removed by another company.”
— Nicole Z., Google review
Washer Brands We Repair
We work on Whirlpool, Maytag, LG, Samsung, Frigidaire, Electrolux, GE, Bosch and Miele washers, plus older Canadian Inglis models and Kenmore washers built by Whirlpool or LG.
Areas Served
Washer service is available throughout Toronto, North York, Scarborough and Etobicoke. A tip for condo owners: many buildings have a floor drain or drip tray under the laundry closet. Check yours. If a slow leak has been running for a while, let your building management know, since water can travel to the unit below.
Washer Repair FAQ
Why is my front-load washer full of water?
Most often the drain pump filter is clogged or the drain pump has failed. Some washers also hold water when a cycle is interrupted. You can try cleaning the filter, keeping towels ready, or call us and we’ll drain it during the visit.
How do I stop my front-loader from smelling?
Leave the door and dispenser drawer open between loads so they dry out. Use a high-efficiency (HE) detergent in the right amount, wipe the door gasket weekly and run the cleaning cycle monthly. If the smell remains, the drain may not be clearing fully.
Is it worth fixing a washer that won’t spin?
Usually, yes. A no-spin problem is often a drain clog, door lock, lid switch or belt, which are moderate repairs. If the cause is a failed motor or bearings on an older washer, we’ll tell you if replacing makes more sense.
Can you repair stacked washers in a condo closet?
Yes. We regularly service stacked and compact units in condo laundry closets. Let us know when you book if the space is especially tight, or if your building needs an elevator booking for service visits. Clearing the floor in front of the closet helps us get started quickly.
Why does my washer shake so much?
Usually because the load is unbalanced or the washer isn’t level. If it still shakes with a balanced load, the shock absorbers, springs or suspension rods are likely worn and should be replaced before they damage other parts. Check the feet first.
Related Laundry Repairs
Dryer giving you trouble too? See our dryer repair in Toronto page; we can look at both in one visit. Or browse every appliance we fix on the Appliance Repair Toronto home page. Call 647-642-1414, daily 7 AM to 11 PM.